FREQUENTLY ASKED QUESTIONS
SHIPPING
We endeavour to process and dispatch all online orders within 1-3 business days from the order being placed, unless otherwise stated. Following dispatch, you will be notified via email with a tracking number.
1. To add items to your cart, click on 'Add to Cart' with your desired quantity.
2. To review your items, click on the 'Cart' icon located at the top right corner of the page.
3. Fill in your personal infomation and preferred shipping address, and click on ‘Continue to Shipping’ to proceed with the shipping options.
4. Tick the recommended shipping method and continue to payment
5. If you have an applicable ‘Promo Code’, this can be entered on the payment screen before you enter your payment details. Changes will take effect once you have successfully entered the code.
6. Enter your prefered payment method and click 'Pay Now'
You will receive a confirmation email shortly after you have successfully placed your order.
Shipping times will vary depending on the destination. Please refer to our Shipping page for further clarification.
We can deliver to any PO Box in Australia only.
RETURNS & EXCHANGES
Got a question? We're here to answer! If you don't see your question here, please submit your question on our Contact page and will do our best to get back to you in a timely manner.
We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, and in its original packaging. You will also need the receipt or proof of purchase. If you require further information, please view our Returns page.
- Item must be in its original purchase condition - packaging must be unopened, unused, unmarked and not defaced in any manner. Products lightly used can be exchanged only for a replacement or credit.
- Items purchased as part of a set or a multi-item pack must be returned as a whole set.
- This return policy does not apply to items, which have been stated as non-exchangeable or non-returnable.
- For online orders, shipping costs associated with the return of the product will be covered by Admire Beauty.
- Your rights under any applicable consumer law are additional to and not affected by Admire Beauty return and exchange policy above.
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.
